T K Group
  • Cherry Valley, IL, USA
  • 13
  • Hourly
  • Part Time

We are a hearing conservation company seeking to add a Scheduler to our team! This is a part-time position, consisting of 30 hours per week, located in our Cherry Valley, IL office.

You will be responsible for arranging dates and times of on-site hearing testing services with our customers.

Responsibilities:

  • Initiates and maintains contact with customers to determine dates, times, and range of on-site services
  • Enters/updates client-specific information in our computer system
  • Creates monthly schedules for testing units based on client needs and resource availability
  • Ensures schedules allow service technicians to comply with Department of Transportation (DOT) "Hours of Service" regulations
  • Prepares and maps service routes
  • Serves as point of contact between customers and company technicians
  • Learns and stays up-to-date on DOT "Hours of Service" regulations
  • Other duties as assigned

Qualifications:

  • 1+ years experience in phone customer service
  • Ability to communicate effectively both in verbal and written form
  • Excellent typing skills
  • Knowledge in a Windows software environment; Internet software; Spreadsheet software; Word Processing software and Contact Management systems
  • Strong organizational skills
  • Deadline and detail-oriented
  • Ability to work well in teams
T K Group
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